# Buy Crypto via Onramp

On-ramp and off-ramp services on PingMe are powered by **external providers** integrated into the app. These are specialist fintech and crypto infrastructure companies that handle the conversion between fiat currencies (like EUR, PHP, VND, INR, etc.) and stablecoins such as USDC.

{% hint style="warning" %} <mark style="color:$primary;">**Please read before proceeding.**</mark>

<mark style="color:$primary;">Fiat on-ramp and off-ramp services displayed within PingMe are provided by</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">**independent third-party vendors**</mark><mark style="color:$primary;">, not by PingMe directly.</mark>

<mark style="color:$primary;">This means:</mark>

* <mark style="color:$primary;">Each provider operates under their</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">**own terms of service, privacy policy, and compliance requirements.**</mark>
* <mark style="color:$primary;">You may be required to complete</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">**identity verification (KYC)**</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">with the provider directly.</mark>
* <mark style="color:$primary;">Exchange rates, fees, and processing times are</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">**set by the provider**</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">and may vary.</mark>
* <mark style="color:$primary;">PingMe does not have access to, control over, or responsibility for transactions processed through these providers.</mark>

<mark style="color:$primary;">PingMe integrates these services to make your experience seamless — but the transaction itself happens between</mark> <mark style="color:$primary;"></mark><mark style="color:$primary;">**you and the provider**</mark><mark style="color:$primary;">.</mark>

<mark style="color:$primary;">**Always review a provider's terms before initiating a transaction.**</mark>
{% endhint %}

For the full list of fiat currencies supported and region coverage, please refer to Supported Fiat Currencies page.

{% content-ref url="/pages/lCFSpNFQ3P3GJsO0ir4S" %}
[Supported Fiat Currencies](/docs/features/top-up-balance/buy-crypto-via-onramp/supported-fiat-currencies.md)
{% endcontent-ref %}

### Step-by-Step Guide

1. To top up balance on your PingMe account, head to the Home page and tap the "+" button next to the current balance.
2. Tap on "Buy Now" under **Buy Crypto via Onramp** section.

<div><figure><img src="/files/Nuw8l7yW7c0QSykJ461y" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="/files/dAFFR2aFcAvqp9c9Lk9w" alt="" width="375"><figcaption></figcaption></figure></div>

3. On the **Select Currency** page, you will be presented with a list of supported fiat currencies to choose from. Pick your preferred currency to purchase crypto with.
4. Once you have selected your preferred currency, pick your preferred external provider.

<div><figure><img src="/files/t5HmhtNLdIzZ7jDMs8oJ" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="/files/LAHHnSRDvb8Se0uP4zTH" alt="" width="375"><figcaption></figcaption></figure></div>

5. After selecting your preferred external provider, please follow the instructions shown on the external provider's page to complete the purchase of USDC based on the fiat purchase method displayed.

<figure><img src="/files/vBrm3I8NGd7sBhURfeXA" alt="" width="375"><figcaption></figcaption></figure>

6. Upon completion of fiat-to-crypto transaction, the funds will usually arrive in your PingMe account within 10-15 seconds, and your balance will be updated automatically upon successful deposit.


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