> For the complete documentation index, see [llms.txt](https://pingmexyz.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pingmexyz.gitbook.io/docs/features/onboarding/sign-up.md).

# Sign Up

As a new user, you can only sign up for an account on PingMe when you:

* Receive payment from an existing PingMe user
* Perform social authentication with your Google/X account by following the instructions [here](https://pingmexyz.gitbook.io/docs/~/revisions/gzmMBwqxUwV7fntwKFBS/features/onboarding/social-authentication).

To sign up for a PingMe account:

1. You will first need to use your email address to create an account and set up your own password. 

<figure><img src="https://236763500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRwCRQ4t06IroLjsi7qtq%2Fuploads%2FJ7hs2FJU8OQ6qQ73p1ws%2FScreenshot%202025-11-13%20at%2011.46.11%E2%80%AFAM.png?alt=media&amp;token=25aabadf-4de8-4ce4-a5d7-16886c024ab8" alt=""><figcaption></figcaption></figure>

2. After you set up your account, you will be able to log in to the PingMe app.&#x20;
3. You can choose to enable your Face ID when you first log in to your account.&#x20;
4. If you want to enable Face ID after your first time logging in, you may go to "Account" -> "Security" -> enable "Use Face ID to log in".

<div><figure><img src="https://236763500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRwCRQ4t06IroLjsi7qtq%2Fuploads%2FmW58GDxwbW5BYsKgJqGC%2FScreenshot%202025-11-13%20at%2011.52.48%E2%80%AFAM.png?alt=media&amp;token=a79c9321-fe06-486f-8c67-694754357b72" alt=""><figcaption></figcaption></figure> <figure><img src="https://236763500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRwCRQ4t06IroLjsi7qtq%2Fuploads%2FKMCo0COmzIF1APZFjsTB%2FScreenshot%202025-11-13%20at%2011.52.55%E2%80%AFAM.png?alt=media&amp;token=c9d31bb2-8221-4f3e-b201-e13fd49be3ee" alt=""><figcaption></figcaption></figure></div>

5. Congratulations! You've successfully signed up for a PingMe account.

***

Learn more about PingMe account management to find out how you can top up balance, check transaction history, change password or recover your password.

{% content-ref url="/pages/lcM3Y6xZWf8RLtMjK4Tr" %}
[Account Management](/docs/features/account-management.md)
{% endcontent-ref %}

Alternatively, you can refer to our Onboarding FAQ to troubleshoot your queries.

{% content-ref url="/pages/UKlKzMbK839zftjdFLPT" %}
[FAQ - Onboarding](/docs/features/onboarding/faq-onboarding.md)
{% endcontent-ref %}